- “Media contract” within the meaning of the following General Terms and Conditions is the contract for the publication of one or more advertisements and the inclusion of inserts and supplements from an advertiser in the publisher’s publications. “Media order” within the meaning of the following General Terms and Conditions also refers to the contract for participation in video and audio formats, such as podcasts, as well as the promotional use of the publisher’s online formats.
- Media orders must be completed within one year in case of doubt, unless otherwise agreed when the order is placed.
- Proofs will only be delivered upon express request. The client is responsible for the accuracy of the returned proof. If the proof is not returned within the specified period, approval for printing shall be deemed to have been given.
- The publisher guarantees the technically flawless reproduction of the advertisement on the print paper. This is subject to the provision of suitable print documents (see information in the price list).
- “Media orders for specific positions” (special placements) shall only be deemed accepted if the placements are confirmed in writing by the publisher in each case.
- If the advertisement is printed in a wholly or partially illegible, incorrect, or incomplete form, the client shall be entitled to a reduction in payment or to a claim for compensation, unless the defects only insignificantly impair the purpose of the insertion. The complaint regarding the defects must be submitted to the publisher in writing, with valid reasons, no later than four weeks after invoicing.
- If any defects in the print documents are not immediately apparent but only become apparent during the printing process, the advertiser shall have no claims in the event of an unsatisfactory print.
- Liability for direct or indirect damages resulting from breaches of contract shall be limited to the respective net price of the advertisement, unless the damage is based on an intentional or grossly negligent breach of contract.
- The publisher accepts no responsibility for the accuracy of the quantities or qualities specified as delivered for material provided by the advertising customer (inserts, supplements, etc.).
- The publisher reserves the right to reject media orders—including individual calls within the scope of a contract—and insert orders on the basis of their content, origin, or technical form in accordance with uniform, objectively justified principles if their content violates laws or official regulations or if their publication by the publisher is unreasonable. This also applies to orders placed with branch offices, receiving offices, or representatives. Insert orders are only binding for the publisher after a sample of the insert has been submitted and approved. Inserts that, due to their format or presentation, give the reader the impression of being part of the newspaper or magazine, or that contain third-party advertisements, will not be accepted.
- Cancellations of media orders must always be made in writing. A media order can be canceled free of charge up to 4 weeks before the publication date (print and e-magazines as well as newsletters) or the start or publication date (videos and website advertising). For cancellations made less than 2 weeks before the publication date, the publisher will charge the full gross advertising price (100%). Cancellations of print and online advertisements with special placements (including cover pages, special formats, and product overviews) as well as for title and inside title pages and podcasts must be made in writing eight weeks before the start of the booked period. Cancellation less than eight weeks before the start of the booked period is not possible. The order will therefore be charged in full at the agreed price.
- The client is responsible for the timely delivery of advertising material data and flawless print documents or inserts. The terms of the media formats begin and end in accordance with the booked periods. This applies to all formats in all publishing media. If the data is delivered to the publisher later than the deadlines published in the media data, the term of the advertising measure shall be shortened accordingly. The publisher will charge for the booked periods regardless of this. The publisher will immediately request replacement for any advertising material data that is recognizably unsuitable or damaged. The publisher guarantees the usual print quality for the title in question within the scope of the possibilities offered by the print documents. Any damages incurred by the publisher as a result of the late submission of print documents shall be borne by the client.
- The publisher shall deliver digital receipts to the client immediately after publication of the booked media orders. Printed receipts shall only be delivered at the express request of the customer.